Tips for going to a Trendwest presentation
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If you’ve decided that you’re interested in attending a Trendwest presentation, you can sign up online to go. (You can also get an attending friend to refer you, or sign up for one of their drawings—in my area, there are almost always car giveaways in the mall sponsored by Trendwest.)
Here are some tips for attending the presentation.
- Negotiate on your incentive. We didn’t really know you could do this, but the last time we were invited, Daniel told the scheduler that we just weren’t interested in the standard “vacation package” they were offering. (We have heard horror stories about the vacation from friends… suffice it to say, you’re NOT staying at a Trendwest resort…)
Then Daniel asked if they were offering any gift certificates to local businesses instead (we’d been offered that on a previous visit). Turns out, they were willing to give us a $50 gift certificate to Home Depot, and $20 at Tony Roma’s. Of course, no guarantees, but you’ll never know if you don’t ask, and you could get something significantly more useful than their initial offer.
- Do your homework. Ask yourself the questions about Trendwest’s value to you personally. Have a good idea before you go in about what you actually spend on lodging yearly. This will give you the information you need to evaluate the offer that will be made to you.
- Be prepared for high-pressure tactics. Though every sales person is different, in my experience, Trendwest sales associates play hardball. They won’t hesitate to constantly put down your values if they get in the way of a sale. They have suggested financing a Trendwest purchase by rolling it into our mortgage. They told my husband he deserved a poke in the eye with a sharp stick. They tell you that you only get one chance at the deal (clearly not true since we’ve been four times, each time at their invitation). They will do everything they can to make you decide right then and there, and not give you a chance to think it through. This is why it’s so important to come prepared.
- Consider alternative options. Take a look at what Trendwest points are going for on eBay. In general, it’s about half the price per point, compared to what they offer at the presentations. If you buy via eBay, you miss out on some of the perks that go with points sold directly from Trendwest. If you bring it up, your salesperson will certainly tell you what you’ll miss. Typically, these perks are things like Bonus Time and classes. Be cautious, though… they don’t usually react well to bringing up the eBay alternative. We’ve been told it’s not safe, despite the fact that the sellers are reputable and provide mountains of documentation, which suggests more about the salesperson’s fear than anything else.
The point is, though, that you should know how the market values Trendwest points. You’ll have to decide first if Trendwest makes sense for your family, and then whether the perks are worth the extra money. Due diligence is key.
- Bring a list of contacts who won’t mind being called by Trendwest. As you’re getting ready to leave (you think!), a salesperson will give you a sheet of paper and ask you to fill it with the names and contact info for people you know. Usually they will offer a modest incentive (like an entry in a drawing) if you provide ten names or more. The attitude I’ve felt here is clearly, “You are a waste of my time but I may forgive you if you provide me with leads.” I find this extremely irritating, but this is the point at which you can get your friends invited if they want to partake of the attendance incentives. Be aware, though, that typically only couples with $35k+ incomes will actually be invited.